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Areas of strategic interest

Hyper automation is a business-driven discipline for organizations to quickly identify and automate many business and IT processes.


Hyper automation is the orchestrated use of different technologies, tools or platforms, such as:

  • Artificial Intelligence (AI) / Machine Learning - Microsoft/Google/Facebook/Micro Focus (Vertica) – Pytorch/TensorFlow;

  • Event-driven software architecture;

  • Robotic Process Automation (RPA);

  • Business process management (BPM) and intelligent business process management suites (iBPMS) - Process Mining (SoftwareAG / ServiceNOW / Celonis / Apromore) and Task Mining (Kryon);

  • Integration platform as a service (iPaaS) (ServiceNOW/SoftwareAG);

  • Low-code/no-code tools (ServiceNOW/SMAX);

  • Packaged software (Micro Focus Enterprise Server);

  • Other types of automation tools for decision, processes and tasks.

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